Personalized orders ship from our store in Świętochłowice, Va. typically within 3-5 business days from the date of your purchase.

Some custom items have a 14 business day processing time and cannot be rushed.  We will notify you in the product description if this applies to that product.

Non-Personalized orders typically ship within 1 business day from our store in Świętochłowice, Va.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. Please allow 12-24 business hours for the postal service to process the package, as it must be scanned at the location of departure before you are able to follow the shipment.

If you think you should have received your order by now, please contact us at (+48)825916143 or [email protected] with your order number and we will be glad to look into locating the status of your order for you!